Features

Everything the team
already does every day.

This is the product as it ships — properties, residents, rent, food, money and operations. Nothing here is a booking engine, and nothing is listed because it is on a roadmap.

Properties

Several buildings under one business account

A property is a physical building inside the hostel — not a second StayPulse customer. You switch buildings in the top bar; lists, reports and settings follow that choice when they should.

  • ✓Create, rename and delete buildings (the default one cannot be deleted while rooms sit on it)
  • ✓A building can override rent, food, receipts or letterhead, or inherit the business-wide row
  • ✓How many properties you may open is a plan limit
Rooms & beds

Rooms belong to a building. Beds are what residents occupy.

Occupancy is a bed that has a resident, not a calendar of nights. Staff assign a bed; a vacant bed is free. Deleting an occupied room is refused so nobody is silently unassigned.

  • ✓Rooms are created against a property
  • ✓Beds show occupied or free
  • ✓Plan room limits scale with the buildings you have opened
Residents

Records, registration, KYC and a portal — not a mailing list

Staff add a resident, or the person applies from a registration link (hostel-wide or per building). Pending applications stay visible even without a bed. Aadhaar is sealed at rest; a Secure QR check stores the outcome, not the code.

  • ✓Self-registration QR for the hostel or for one building
  • ✓Bed assignment, packages, check-in and vacated status
  • ✓Resident portal in the browser: dues, receipts, food, maintenance, house terms
  • ✓No native app to install
Rent & collections

What is owed, what arrived, what is still outstanding

Packages set the rate. Prepaid or postpaid decides which month is current and whether an in-progress month is billed in full. Proration covers the stay window. Partial payments, discounts, adjustments and late fees are the pieces of the total — there is no stored total that can drift.

  • ✓Hostel-wide packages, or a building’s own package of the same name
  • ✓Due day, grace, automatic overdue, optional late fees
  • ✓Reminders on a schedule you set; a manual Remind button beside a row
  • ✓Receipts, advances and refunds, including a separate book per building if you want one
  • ✓Online collection through the hostel’s Razorpay keys or a UPI claim staff confirm against the bank

StayPulse does not run a booking engine. Outstanding rent is collections, not profit & loss.

Food

A module next to accommodation — not the product

Meals are rows you add, not a hardcoded breakfast/lunch/dinner enum. Guests order before each meal’s cutoff. A monthly package covers named meals at zero on the order; extras still charge. Turn food off for a business that does not serve it — Food Settings stays so you can turn it back on.

  • ✓Per-meal or subscription layout; what a guest pays follows whether they are on a package
  • ✓Daily menu, optional weekly template under subscription
  • ✓Food bills aggregated by month, with their own due day and reminders
  • ✓A separately registered mess can print food receipts under its own GSTIN
Maintenance

A list with a status, not a chat thread

Residents raise a request from the portal. Staff update status and a note. The guest can see when it is closed. Categories are hostel-wide; the list can be scoped to a building.

  • ✓Open, in progress, resolved — the resident is emailed on a status change
  • ✓Property-scoped for restricted staff
Payments & finance

Money in, money out, counted when it moved

Rent and food payments, receipts, expenses and a profit & loss. P&L is cash basis: rent and food when collected, expenses on the day they were spent. Rooms and the kitchen are separate statements. Advances are not income until applied; a refund is not an expense.

  • ✓UPI claims wait for staff to confirm against the statement
  • ✓Expense categories, bill photos, property or hostel-wide costs
  • ✓Outstanding balances stay on collections, not on P&L
Reports

Occupancy, food, GST and profit & loss

The dashboard tiles are this month. Reports are the cuts staff actually print: rooms, food, GST summaries and the P&L. Figures go through the same rent and food arithmetic as the payments pages.

  • ✓Room occupancy and collections, scoped to a building when you pick one
  • ✓Food by day or by month
  • ✓GST rate-wise, HSN and documents issued — you file the return
GST

Invoices and GSTR-1 cuts. Not the filing itself.

You enter the rates that apply. Rent invoices are raised when a period falls due. Tax sits on each line so a mixed-rate food bill keeps its split. After a period is marked filed, a correction is a credit note.

  • ✓Inclusive or exclusive pricing
  • ✓HSN/SAC on the letterhead you already keep
  • ✓A separately registered mess has its own invoice series and return

StayPulse does not file GSTR-1 for you, and food invoices are not advertised as complete in the same way rent is.

Communication

Email always. WhatsApp when the plan includes it.

Receipts, reminders, registration notices and maintenance updates. Reminders fire on the hours and days you configure. Replies to the shared WhatsApp number land in the hostel inbox. Marketing opt-out is honoured for marketing flows; a rent reminder is utility.

  • ✓Separate reminder schedules for rent and food
  • ✓Notices to residents, with an optional WhatsApp push
  • ✓Reading the inbox is not plan-gated; sending a reply is
Property website

A public page from the data you already keep

On plans that include it, a hostel publishes a site at their subdomain or a verified custom domain. Photos, amenities, packages, an enquiry form. Visitors cannot search availability by date.

  • ✓Copy and photos the owner edits; fallbacks so a blank heading never ships
  • ✓Enquiries notify rooms staff — no OTP, because this is the top of the funnel
  • ✓Unpublished or off-plan sites do not appear to the public
Staff & access

Three roles. An owner is never locked out.

Owner, property manager, food manager. A manager can be restricted to one property; the server enforces that on every list and action, not only the menu. A food manager does not see rent chase lists or the WhatsApp inbox.

  • ✓Owners always unrestricted
  • ✓The last owner cannot be deleted or demoted
  • ✓StayPulse support can view as owner, read-only, when they need to
Staff roles

Who can do what

Owner

All properties, settings, staff and StayPulse billing for the business.

Property manager

Day-to-day rooms work. Can be limited to one property.

Food manager

Kitchen and food bills. Rent lists and the inbox stay with rooms staff.

Ready to run it from one account?

Start a trial, or read how it fits a hostel, PG or service apartment.